Pure contingency, plainly stated.
The engagement terms, the 40% recovery fee, and the zero-cost guarantee — in language you can actually read.
Key terms
No upfront cost
Ever
40% of recovery
Only a success fee
Legal included**
No additional legal fees
Your data
Yours, always
Effective July 8, 2026. These terms govern your use of this website. Any engagement of UtiliSave's services is separately governed by the written services agreement between you and UtiliSave.
1. Nature of our services
UtiliSave provides forensic utility bill auditing and cost-recovery services on a pure contingency basis. There is no engagement fee, retainer, or upfront cost. The specific scope, fee, and conditions of any engagement are set out in a signed services agreement, which controls in the event of any conflict with this website.
2. Fees
Our standard fee is 40% of the refunds and savings we actually recover or produce for you, applied only to benefits delivered. If we recover nothing, you owe nothing. Exact fee terms are stated in your services agreement.
3. The UtiliSave Challenge
Where offered and agreed in writing, if we do not deliver an agreed result for your portfolio, UtiliSave will donate $10,000 to the charity of your choice, subject to the written conditions between you and UtiliSave.
4. Illustrative figures
Recovery ranges, calculators, savings estimates, and case examples shown on this site are illustrative and based on historical results. They are not a promise or guarantee of any specific outcome. Your actual recovery is confirmed only through our audit.
5. Client responsibilities
To perform an audit we require accurate account information and, where applicable, a signed letter of authorization allowing us to communicate with your utilities on your behalf. You are responsible for the accuracy of information you provide.
6. Confidentiality
Data you share is used solely to conduct your audit and is never sold. We will execute a non-disclosure agreement on request. See our Privacy Policy for details.
7. Intellectual property
UtiliSave®, BillAudit™, the UtiliSave Overpayment Index™, and the content, logos, and design of this site are the property of UtiliSave LLC and may not be copied or used without written permission.
8. Legal services disclaimer
UtiliSave does not sell legal services. Any legal work provided for the potential benefit of clients is part of the professional advisory services provided by UtiliSave and is incorporated in the contingency fee paid to UtiliSave.
9. Limitation of liability
This website is provided "as is" without warranties of any kind. To the fullest extent permitted by law, UtiliSave is not liable for indirect, incidental, or consequential damages arising from use of this site.
10. Governing law and contact
These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Questions? Contact UtiliSave LLC, 2 Eastway Dr, Southampton, NY 11968 · 718 382 4500 · [email protected].
**When appropriate, UtiliSave will consult with outside legal counsel regarding legal matters. Outside counsel is Steifman LLP, of which Michael Steifman, CEO of UtiliSave, is the founding and managing partner. There typically will be no additional charge or fee to you for this service, other than what is set forth in your Agreement with UtiliSave. Should there be a fee, your consent in advance will be required before we proceed. You may also, at your own expense, choose counsel of your choice.